Products & Services

Innovation and originality are what we thrive at. Our delivery locker boxes—Z-BOXes—are solar-powered, entirely self-sufficient, and contactless: all that´s needed to open them is our app.  

In Czechia, our Z-BOX team installs up to 20 boxes a day and the demand for them keeps rising. How come? Because they are the perfect delivery solution—open 24/7 with the option of parcel pick-up and drop-off, and ready to be installed easily anywhere. That´s why big brands such as LIDL, Tesco, or KFC have partnered up with us. 

Being less than 100% satisfied with the quality of services from other delivery providers led to us launching our own Packeta Home service in 2021. A year later, 20 000 parcels are delivered daily within Packeta Home. 

Abroad, we work with over 70 international partner carriers which allows us to provide our clients with local BDS—Best Delivery Solution—where parcels are always delivered by the carrier that currently has available capacity, making the delivery super fast and flexible. 

Makes selecting and searching for the nearest pick-up points easier for your customers. Integration to your online shop is fast and easy, and high customer satisfaction is guaranteed. Immediately available in 24 world languages.

Main advantages: Pick-up point status and capacity, opening hours, special filter for Z-BOXes, 24 European languages, geolocation, search for nearest pick-up point, detailed pick-up point and parking information, interface optimization for all devices.

We relieve you of unnecessary bureaucracy and save you time with our integrations. Packeta works closely with the largest online store platform providers like WooCommerce (WordPress), Shoptet, Adobe Commerce (Former Magento), or PrestaShop.

Thanks to these partnerships and our plugin development, implementation with Packeta is very simple and offers an easy way to use all Packeta services (home delivery, pick-up point delivery, etc.).

By card? COD? Or online via a payment gateway? Packeta is the synonym for freedom in payment preferences and thus delivers an excellent customer experience.

We offer your customers choices when it comes to paying for parcel delivery. Customer preferences differ and by integrating Packeta, you can accommodate them all. Our Packeta mobile app also enables paying via Apple Pay or Google Pay in selected countries.

Excessive bureaucracy has no place here in Packeta. That's why integrating into our digital platform is quick and easy—an API connection is all it takes. Easy peasy lemon squeezy.

You can then expand to other countries and connect to dozens of European carriers such as DPD, DHL, FedEx, InPost, Hermes, Speedy, Colissimo, Royal Mail, or Meest.

All you need is one contract and a single system—Packeta. Want to connect? Check our page How to start.

We have a large network of strategically located depots across Europe, so we can ensure maximum efficiency of parcel collections and delivery. Simply to get the parcels to your customers as quickly as possible, for the best prices, and in the best quality that they deserve.

If you want to ship parcels to customers abroad, Packeta is your logistic partner number 1. We can even help you with customs declaration and anything else. All it takes is to apply for an EORI number.

We cooperate with over 50 local carriers across Europe and cover almost the entire continent. But the European border is not where we stop. 

We also have partner carriers in the USA, the UAE, Turkey, and Israel. Currently, we deliver across 33 world countries. Fast and at a great price. With a single connection, you can use the services of dozens of European carriers. 

Why deal with dozens of shipping labels when you can print labels for each parcel directly from 1 single Packeta system, whatever the carrier or the target destination. 

Simplicity is what we represent, so we bring you automated label printing where all you need to do is put the label on the parcel. Direct label printing makes life easier for everyone.

We have an allocated customer support team for each country available both to online shops and customers. 

Of course, we have sales representatives and a tech support team dedicated to our client online shops. You will not be left stranded; we will help you with everything—from the system setup to parcel returns. In the Czech Republic, our customer support team currently has about 150 members. 

Just as it is crucial to deliver parcels to customers, it is also important to allow them to ship their returns back. We stand for simplicity. Thanks to our sophisticated reverse logistics, dealing with returns is an absolute breeze!

Sustainability is what links our business together. Packeta is a CSR-focused company that chooses to respect the environment, use resources mindfully, and have a positive impact on society. 

That is why our Z-BOXes are solar-powered, why we invest heavily in the development of hydrogen mobility, why we use electric cars, and why we launched e-bike delivery. Because running a business is about thinking ahead and setting the right direction.

Let the numbers talk: a fifth of the Czech population is already using our C2C mobile app. Parcel tracking, courier reviews, or popular limited offers—all in just a few taps on your phone.

Popularity queen. Since its recent launch, our app has ranked among the top downloaded apps in the Czech Republic. Currently available also in Slovakia, Hungary, and Romania with more and more countries to come as we grow.

Main advantages: opens Z-BOXes, easy parcel pick-up and drop-off, parcel returns, pick-up points search engine, enhanced notifications.