An online shop (e-shop) is an online store that allows customers to purchase goods or services via the internet. This type of business is offered by a company through an online platform, where customers can select the products or services they wish to buy.

For physical goods, they are delivered to the customer by a shipping company, such as Packeta. Customers add the chosen items to their shopping cart, pay via online payment or cash on delivery, and choose their preferred shipping method.

Online shops are the most common form of e-commerce, or electronic commerce.